EUR

/

EN

Language

Terms & Conditions

1. Company Information

FAM Trade FZ-LLC

FDRK2099, Compass Building

Al Shohada Road

Al Hamra Industrial Zone-FZ

Ras Al Khaimah, UAE

2. Scope

These Terms apply to all purchases made in our online store.

3. Contract Formation

By clicking “Buy Now”, you submit a binding order.

A contract is formed once we send a confirmation email.

4. Prices & VAT

Prices include all applicable charges.

No EU VAT is charged because we are a non-EU company.

5. Payment Methods

– Credit/Debit Cards

– Klarna (if activated)

– Apple Pay

– PayPal (if activated)

– Shopify Payments / Stripe

6. Delivery

Delivery is available only within Europe.

Estimated delivery time: 2–7 working days.

7. Retention of Title

Goods remain our property until fully paid.

8. Right of Withdrawal

See our Refund Policy.

9. Warranty

EU statutory warranty applies.

10. Liability

We are liable only for intentional or grossly negligent damages.

11. Dispute Resolution

We do not participate in consumer arbitration procedures.

Frequently asked questions

We accept returns within 14 days, provided the products are unopened and unused. For hygiene reasons, opened perfumes cannot be returned.

No – unopened items may be returned within the 14-day period. Opened or tested fragrances are excluded from returns.

Delivery within Europe typically takes 2–7 business days. Once shipped, you will receive a tracking link via email.

Our fragrances come exclusively from the Middle East, sourced directly from renowned perfume houses in:

Oman
United Arab Emirates
Saudi Arabia
Qatar

All products are authentic and sourced only from trusted and certified manufacturers.

Shipping rates are calculated at checkout based on your destination country.

Attar is a highly concentrated, alcohol-free fragrance oil made from natural resins, florals, oud and premium oils. It provides an intense, warm and long-lasting scent and is ideal for layering with sprays. All attars are sourced directly from premium manufacturers in the Middle East.

How do I apply Attar perfume oil? Apply a small amount on:

– Wrists

– Neck

– Behind the ears

– Inner elbows

Do not rub. Attar is perfect for layering and should be used sparingly on clothing due to its oil-based nature.

Bakhour (or Bakhoor) is a traditional Middle Eastern incense blend made from oud chips, resins, premium fragrance oils, and spices. When gently heated, it releases a warm, deep and luxurious aroma within seconds.

Common scent notes include:

– Oud

– Amber

– Musk

– Sweet resins

– Spices

– Floral accents

Each blend reflects the fragrance heritage of Oman, the UAE, Saudi Arabia and Qatar.

How long does Bakhour last? Bakhour is known for its exceptional longevity:

In rooms: several hours
On fabrics: up to several days

How do I use Bakhour? Bakhour is gently heated on:

– A traditional Mabkhara

– Charcoal burners

– Electric incense burners

The heat releases the aroma evenly. For clothing, hold the fabric safely above the smoke.

Middle Eastern perfumes are known for their exceptional intensity and longevity. Our fragrances are typically Eau de Parfum or Extrait, offering:

Strong projection
Long-lasting performance, often 8–12+ hours
On clothing, the scent may remain detectable for multiple days

The rich concentration of oriental oils ensures deep, enduring scent development.

Subscribe to our Newsletter

Be the first to know about new collections and special offers.

© 2025 THE OUD NATION, Powered by Shopify