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Information according to EU legal requirements (Art. 5 EU Directive & transparency obligations)

Company: FAM Trade FZ-LLC

Legal Form:Free Zone Limited Liability Company (FZ-LLC)

Registered Address: FDRK2099 ,Compass Building Al Shohada Road,Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

Authorized Representative: Pierre Michel Page

Contact:

Phone: +971 50 13 80763

Email: michel@fam-trade.com

Trade License Number:7013291

Freezone Authority:Ras Al Khaimah Economic Zone (RAKEZ)

VAT / Tax Information:

As a company based outside the European Union, we do not charge EU VAT.

No VAT is displayed according to §19 UStG (Non-EU company).

Liability for Content:

We are responsible for our own content on these pages according to applicable laws.

We assume no liability for the correctness, completeness, or currentness of the content.

Liability for Links:

Our website may contain external links to third-party websites.

We have no influence over their content and therefore assume no liability for such external content.

Copyright Notice:

All content on this website is protected by copyright.

Any reproduction or distribution requires prior written consent.

Online Dispute Resolution (EU):

The European Commission provides a platform for online dispute resolution:

https://ec.europa.eu/consumers/odr

We are not obligated or willing to participate in dispute resolution before a consumer arbitration board.

Frequently asked questions

We accept returns within 14 days, provided the products are unopened and unused. For hygiene reasons, opened perfumes cannot be returned.

No – unopened items may be returned within the 14-day period. Opened or tested fragrances are excluded from returns.

Delivery within Europe typically takes 2–7 business days. Once shipped, you will receive a tracking link via email.

Our fragrances come exclusively from the Middle East, sourced directly from renowned perfume houses in:

Oman
United Arab Emirates
Saudi Arabia
Qatar

All products are authentic and sourced only from trusted and certified manufacturers.

Shipping rates are calculated at checkout based on your destination country.

Attar is a highly concentrated, alcohol-free fragrance oil made from natural resins, florals, oud and premium oils. It provides an intense, warm and long-lasting scent and is ideal for layering with sprays. All attars are sourced directly from premium manufacturers in the Middle East.

How do I apply Attar perfume oil? Apply a small amount on:

– Wrists

– Neck

– Behind the ears

– Inner elbows

Do not rub. Attar is perfect for layering and should be used sparingly on clothing due to its oil-based nature.

Bakhour (or Bakhoor) is a traditional Middle Eastern incense blend made from oud chips, resins, premium fragrance oils, and spices. When gently heated, it releases a warm, deep and luxurious aroma within seconds.

Common scent notes include:

– Oud

– Amber

– Musk

– Sweet resins

– Spices

– Floral accents

Each blend reflects the fragrance heritage of Oman, the UAE, Saudi Arabia and Qatar.

How long does Bakhour last? Bakhour is known for its exceptional longevity:

In rooms: several hours
On fabrics: up to several days

How do I use Bakhour? Bakhour is gently heated on:

– A traditional Mabkhara

– Charcoal burners

– Electric incense burners

The heat releases the aroma evenly. For clothing, hold the fabric safely above the smoke.

Middle Eastern perfumes are known for their exceptional intensity and longevity. Our fragrances are typically Eau de Parfum or Extrait, offering:

Strong projection
Long-lasting performance, often 8–12+ hours
On clothing, the scent may remain detectable for multiple days

The rich concentration of oriental oils ensures deep, enduring scent development.

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